ISO 9001 Certification – Operation
The ISO 9001:2015 standard requires organizations to plan and control their operations to ensure that products and services meet customer requirements and are delivered consistently. This involves the following activities:
Process planning: Organizations need to identify the processes involved in their operations and determine how they will be planned, executed, and controlled. This includes identifying process inputs, activities, outputs, and performance indicators.
Design and development: If an organization is involved in the design and development of products and services, it needs to plan and control these activities to ensure that customer requirements are met. This includes identifying design inputs, establishing design criteria, and verifying and validating designs.
Control of external providers: Organizations that use external providers (e.g., suppliers, contractors) need to ensure that these providers meet the organization's requirements. This involves selecting and evaluating external providers, defining the scope of their work, and monitoring their performance.
Production and service provision: Organizations need to plan and control the processes involved in the production and delivery of products and services. This includes ensuring that processes are carried out in a controlled manner, that equipment and tools are maintained, that products and services are verified and validated, and that nonconformities are addressed.
Release of products and services: Before products and services are released to customers, organizations need to ensure that they meet customer requirements and any applicable regulations. This includes verifying that products and services conform to requirements, and validating that they are suitable for their intended use.
Control of nonconforming outputs: When products and services do not conform to requirements, organizations need to take appropriate actions to address the nonconformities. This includes determining the root cause of the nonconformity, controlling the nonconforming product or service, and taking corrective actions to prevent recurrence.
Continual improvement: Organizations need to continually improve their operations by identifying opportunities for improvement, establishing objectives and targets, and measuring and analyzing performance. This includes using data to identify trends and opportunities for improvement, and implementing actions to improve processes and customer satisfaction.
Overall, the ISO 9001:2015 standard requires organizations to establish and maintain effective processes to control their operations and ensure that customer requirements are met consistently.
How to get ISO 9001 Certification
Getting ISO 9001 certification is a long process; it may take a minimum of three to four months to complete the certification process. As an experienced ISO 9001 consultant , LMG can help you achieve the ISO 9001 certification process at a reasonable cost and a minimum timeframe.
ISO 9001 Certificate
The international organization for standardization (ISO) only develops the standards, and certification is not a requirement. Still, manufacturing and service companies require a document to present to their customers as evidence of ISO 9001 implementation. Third-party certification bodies issue the ISO 9001 certificate as evidence of ISO implementation after conducting an audit per ISO guidelines.
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