ISO 9001 Certification – Organization Chart

An ISO 9001 organization chart typically shows the structure of an organization and how it is organized to meet the requirements of the ISO 9001 quality management system standard. The chart may vary depending on the size and complexity of the organization, but it generally includes the following key positions and departments:

  1. Top Management: This includes the highest level of management responsible for setting the organization's strategic direction and ensuring that quality objectives are met (CEO, President, or other senior leaders).

  2. Management Representative (MR): The MR is responsible for ensuring that the quality management system is implemented and maintained, and that all employees are trained in quality procedures.

  3. Quality Department: The Quality Department is responsible for developing and maintaining the quality management system, as well as monitoring and improving the organization's quality performance.

  4. Operations Department: This department is responsible for the production of goods and services, and ensuring that quality standards are met throughout the process.

  5. Human Resources Department: This department is responsible for recruiting, training, and developing employees to ensure that they are competent and capable of meeting quality requirements.

  6. Sales and Marketing Department: This department is responsible for promoting and selling the organization's products and services, and ensuring that customer requirements are understood and met.

  7. Customer Service Department: This department is responsible for addressing customer concerns and complaints, and ensuring that customer satisfaction is achieved.

  8. Procurement Department: This department is responsible for selecting and managing suppliers to ensure that they meet quality requirements.

Overall, the ISO 9001 organization chart should demonstrate how the organization is structured to achieve its quality objectives and ensure the ongoing improvement of its quality management system.

How to get ISO 9001 Certification

Getting ISO 9001 certification is a long process; it may take a minimum of three to four months to complete the certification process. As an experienced ISO 9001 consultant , LMG can help you achieve the ISO 9001 certification process at a reasonable cost and a minimum timeframe.

ISO 9001 Certificate

The international organization for standardization (ISO) only develops the standards, and certification is not a requirement. Still, manufacturing and service companies require a document to present to their customers as evidence of ISO 9001 implementation. Third-party certification bodies issue the ISO 9001 certificate as evidence of ISO implementation after conducting an audit per ISO guidelines.

ISO Certificate

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