ISO 9001 Control of Records

ISO 9001:2015 specifies requirements for a quality management system (QMS). One of the requirements is the control of records procedure.

The control of records procedure ensures that documented information (records) is managed properly and kept up-to-date. This includes maintaining the integrity, confidentiality, and availability of the records.

Here are some key steps in the control of records procedure:

  • Identification of records: Identify the records that need to be controlled. This can include documents such as procedures, work instructions, and forms, as well as other types of records such as training records, customer complaints, and audit reports.
  • Record creation and approval: Create the record and ensure that it is approved by authorized personnel. This can include ensuring that the record is complete, accurate, and legible.
  • Record retention: Determine the retention period for the record and ensure that it is retained for the required amount of time. This can include ensuring that the record is stored in a secure location and protected from damage or loss.
  • Record retrieval: Ensure that records can be retrieved when needed. This can include maintaining an organized and easily accessible record-keeping system.
  • Record disposal: Determine the appropriate method of record disposal, such as shredding or electronic deletion. Ensure that the record is disposed of in a secure and confidential manner.
  • Record review: Periodically review records to ensure that they are up-to-date and accurate. This can include reviewing records for compliance with applicable regulations or customer requirements.

By following these steps, an organization can ensure that its records are properly controlled and managed in accordance with ISO 9001 requirements

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