ISO 9001 Certification - Quality Manual

A Quality Manual is the master document describing how an organization's quality management system is implemented. Quality manual includes

  • Quality Policy
    A quality policy must be appropriate for the organization. It includes a commitment to comply with and maintain the quality management system. The quality policy should communicate throughout the organization and review its suitability at specific intervals.
  • Scope of Quality Management System
    The scope should clearly be defined; it should explain what is included in the scope and justification for any deviation or omission from the standard.
  • Quality objectives
    The quality objectives should be measurable and consistent with the quality policy. It should evaluate at the management review meeting.
  • Quality system procedure
    This document describes how each activity/process should be carried out; the documented procedure help to maintain or improve the quality of output.
  • Organizational Structure
    The organization chart describes the organization's structure and the roles and responsibilities of key personnel in relation to the quality management system.
  • Process Interaction Chart
    ISO 9001 requires that organizations establish, implement, maintain, and continually improve their QMS. This involves identifying and managing the interactions between processes to ensure that the QMS is effective in meeting the organization's quality objectives. The process interaction chart is a critical component in ISO 9001 quality manual.

LMG can assist you in preparing the quality manual appropriate for your organization

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LMG offers ISO 9001:2015 Certification assistance to Chicago and suburbs from Aurora, Illinois. we provide complete assistance from ISO 9001 implementation through certificate issuance; we will assist you with

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