ISO 9001 CORRECTIVE ACTION PLAN

Developing a corrective action plan is an important process in ISO 9001 certification. Here are the steps to develop a corrective action plan in ISO 9001:

1. Identify the non-conformance: The first step in developing a corrective action plan is to identify the non-conformance. This can be done through internal audits, customer complaints, or any other means of detecting a problem.

2. Determine the root cause: The next step is to determine the root cause of the non-conformance. This can be done through a variety of techniques, such as root cause analysis, fishbone diagrams, or 5-why analysis.

3. Develop corrective actions: Once the root cause has been identified, develop corrective actions to address the problem. This may involve implementing new procedures, revising existing procedures, or training employees.

4. Assign responsibility: Assign responsibility for implementing the corrective actions to a specific individual or team. This helps ensure that the actions are carried out in a timely and effective manner.

5. Set a timeline: Set a timeline for implementing the corrective actions. This helps ensure that the actions are completed in a timely manner.

6. Monitor progress: Monitor progress towards implementing the corrective actions. This can be done through regular check-ins with the responsible person or team.

7. Verify effectiveness: Verify the effectiveness of the corrective actions. This can be done through follow-up audits, customer feedback, or other means of evaluating the effectiveness of the actions.

8. Document the corrective action plan: Document the corrective action plan, including the non-conformance, root cause, corrective actions, responsible person or team, timeline, and verification of effectiveness. This documentation is important for maintaining a record of the corrective action process and for demonstrating compliance with ISO 9001 requirements.

By following these steps, you can develop an effective corrective action plan in accordance with ISO 9001 requirements.

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LMG offers ISO 9001 Certification assistance to Chicago and suburbs from Aurora, Illinois. we provide complete assistance from ISO 9001 implementation through certificate issuance; we will assist you with

• Quality Manual
• Quality System procedures
• Internal Audit
• Certification body selection
• Certification body audit

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